Once an order is placed, it takes approximately 1-7 business days for most products to be custom made for you. The order is then immediately shipped upon completion which has an average shipping time of 4 business days in the United States (certain delivery regions can be quicker). Some items can take a total of 10 business days to be shipped and delivered to you. All standard flat shipping rates include tracking, so you can track your individual items.
We do our best to ensure our products are cost-effective. Coupon codes may be offered from time to time. We reserve the right to specify time frames in which the coupon code(s) will be valid. Discounts vary and may be subject to change.
Please note that all sales are final.
Issues With Your Order
Your custom order is guaranteed against being misprinted, damaged, or defective. If the item arrives misprinted, damaged, or defective, please provide a photo documenting the issue to Purrticular Cats (Contact) or (Email) within one week of the order being delivered. Once the documentation is provided, we will work with our supplier to remedy the issue.
Please contact us with any issues with your order before sending it back as we do not offer refunds for buyer's remorse, exchanges for different sizes, or exchanges for different colors, as all sales are final.
We proudly offer secure payment by credit or debit card. Accepted Credit Cards: Visa, MasterCard, American Express, Discover, JCB, and Diners. Accepted Debit Cards: Visa and MasterCard.